Graham Wilkes

Graham Wilkes is an International Consultant with over thirty years business and information technology experience, mainly focused on Insurance, and Retail and Wholesale Banking. He has Consulting, Line and Project Management skills attained through formal training, coupled with practical implementations. These have been brought to bear in managing complex implementation projects in Asia, the Far East, South America, Europe and the US/Caribbean.

As Director of Technology for a Canadian Wholesale Bank Graham's achievements included: I.T. strategy definition and implementation; controlling internal/external resources and a multi-million budget; management of projects in excess of 15 man years; re-engineering business processes; major systems development and implementation; systems integration and standards/quality measurement.

Graham has successfully managed implementations of General Insurance and Life Assurance software in the UK, US, Finland and Singapore; Retail and Wholesale Banking Software solutions in Thailand, Sri Lanka, Brazil, Japan and Central Europe; and Anti Money Laundering Software (AML) in the USA for ABNAmro Lasalle Bank. These implementations involved managing multi-cultural/language teams and ranged from 'green field' sites, to major upgrades and migrations from older technology platforms. Graham also formulated and ran several series of Project Management courses for peers in the Banking Software Solutions market.

Whilst working for UK and Canadian Management Consulting Practices, Graham's achievements included: I.T. strategy definition for numerous organisations, using proven methodologies and techniques, such as Critical Success Factors, Value Chain Analysis and Conceptual Modelling. These strategies were deployed for the UK Central Government, UK Insurers and the Retail Banking Sectors. He also managed a Pan European Project aimed at rationalising the IT function for Volvo Cars Europe - a project that realised significant cost savings in Volvo's IT infrastructure and operations.

More recently, Graham has been appointed as Services Delivery Manager to oversee the transition and migration of operational applications to a new European Data Centre (EDC) based in Brussels. This is on behalf of an international Pharmaceutical Company and involves planning and prioritising the installation of new and existing applications. During the course of 2007/8 some 300 applications, across Europe, will move to the EDC, and some 600 will be rationalised. The program will result in all application support services being transferred to an offshore, third party, with economies of scale creating a minimum 20% savings against existing support services contracts.

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